Please read the following information regarding our Terms & Conditions when placing your order:

Because all dresses are made for each individual order all sales are final and cannot be cancelled or exchanged unless there is something defective with the dress. Due to the special nature of our merchandise, we cannot accommodate exchanges or refunds under other circumstances. In addition, our designers are unable to cancel or make any changes or modifications to any order once it has been placed. Please be sure of the style, size, color, and any other specifications before submitting your order.

Contact Info:
Here Comes The Bridesmaid, Inc. ® – Bridesmaids.com (HCTB Inc.)
15 Grumman Road West, Bethpage NY 11714 USA
Tel. 516.753.9336 E-mail. Info@Bridesmaids.com

Payment Procedure
The payment of your order is due in full at the point of purchase.

Bridesmaids.com or Here Comes The Bridesmaid, Inc. ® cannot refund any portion of your payment or accommodate any exchanges. Once your order has been submitted, our vendors are unable to make any changes or modifications relative to style, size, color, or specific length, on an order.

Shipping

If you are placing an order please be aware there will be a shipping charge for foreign orders. Shipping in the US is free.

Shipping within the continental U.S. is via USPS.

All shipping addresses must be specific and complete. Please include business name, apartment information, and/ or suite number. Any changes to the shipping address must be made prior to our shipment of the order to you.

Packages are shipped within the continental U.S. via the USPS. We ship Worldwide! Orders shipped outside the continental U.S. are sent via the United States Post Office Priority Mail International.

Additional Charges
Additional charges may incur for certain order specifications, such as extra length, plus sizes and rush orders. The availability of these specifications is dependent on the designer. The charges reflect each designer's set fee and will vary between manufacturers.

Extra Size Charge: A charge may be applicable when placing an order for a garment size 18 and over. The charge will automatically display on the order form and will be added to your total price.

Extra Length: Most designers offer an option for extra length to be added to the garment. The industry standard for dress length is normally 58" from hollow to hem although this does vary between designers. The available amount of extra length does vary between manufacturers. When considering the length of the dress, please account for the heel height that you will be wearing and how that relates to your height. The charge will automatically display on the order form and will be added to your total prices.

Selecting a Size
Each manufacturer offers their own size chart, which reflects how they cut their sizes. Please see Size Charts on our site. It is important that you follow the individual designer's chart to decide your size. Keep in mind that the measurements are taken to determine the closest size to be ordered and that the garment will not be custom-made to the exact measurements. Almost every gown will need some type of adjustment.

The designer will be unable to accommodate any changes to the size once the order has been placed.

The customer is responsible for the size ordered and or whether or not to order extra length. We cannot assume any responsibility for measurements.

Available Colors
The available colors are displayed with our featured collections onsite. Colors can differ from how they are posted onsite since computer monitors do vary. We suggest contacting a retailer in your area to physically view the designer's swatch card prior to ordering for the best determinant.

We strongly suggest placing a bridesmaid order at one time with all of the dresses on the same order to avoid dye lot variation. Any bridesmaid orders placed separately or added-on to an order may be cut from a different bolt of fabric and vary in color from the other order(s). Also, dresses from different styles or dresses from different designers will vary in dye lot.

Fabric orders are always cut from a different bolt of material than a dress order. Please be aware that dye lot variation between the fabric and dress order may occur and that we cannot guarantee a color match.

It is important that you indicate the color you wish to order exactly as it is posted onsite. Many dresses are available in two-tone combinations and with trims. The customer is responsible for the color that is ordered.

Completion of Order Form
It is imperative that the order form is completed in full. A Customer Service representative will contact the customer via e-mail if any information is missing. Please check your order before submitting.

Delivery
Orders normally take 10 to 16 weeks for delivery from the designer to our location but delivery is dependent on the manufacturer's schedule. Manufacturers do not guarantee their delivery dates since their production can vary. Ship dates are tentative and subject to change.

Our manufacturers address a 5-day workweek. There is no production done on the weekends. . Please take this scheduling into consideration and allow plenty of lead-time for production and shipment of your order.

Bridesmaids.com will issue a refund only if the product ordered is not available in the given time frame or if there is a defect in the garment. Refunds take approximately 10 business days for processing.

Rushes
Most of our designers offer a Rush service for orders that have been placed in a time frame that falls short of their standard production schedule.

Delivery for Rush orders is approximately 6 - 8 weeks from the designer to our location dependent on the manufacturer's schedule. The fee for the Rush service is dependent on the designer and will display on the order form and will be added to your total price. Rush service is not available for all designers.

When to Order
Orders take 10 - 16 weeks for delivery from the designer.

Please place your order as far as in advance of your wedding date as possible. By doing so, you will allow ample time for production and shipping. It also affords you a comfortable time frame to accommodate any alterations if necessary. Please note designers periodically discontinue their styles without advance notice to retailers.

Arrival Of Order
Upon receipt of your order at our location, our Shipping Department will verify the order is correct and arrange for its shipment to your specified shipping address. Orders are shipped within the continental U.S. via USPS. All orders outside the continental U.S. are shipped through the United States Post Office Priority Mail International.

Please allow for 3-6 business days for domestic delivery from our location. Please allow for 6 – 10 business days for international delivery from our location dependent on customs. Note that delivery may run sooner than these times frames.

Upon arrival of your order, we ask that you inspect your merchandise immediately. If you have any questions regarding your merchandise, you must contact our Customer Service Department within 5 days.

Please be aware that we are not responsible for other countries’ postal systems.

The customer is responsible for the size, color, and any other specifications of their order. Bridesmaids.com cannot assume responsibility for what the customer orders. Our Shipping Department verifies all orders are correct prior to shipment to the customer. If a customer should receive merchandise different from what they ordered, they can contact Customer Service for assistance within 5 days of receiving the order.

We reserve the right to add, modify, or omit any information on our site at anytime without notification. All orders are subject to approval.

Bridesmaids.com is an authorized retailer of all of our designers. We have served brides and bridesmaids since 1998. Thank you for selecting Bridesmaids.com for your special day!!!